Vehicles that come into the country through unauthorised Jaguar retailers are called “grey imports”. Grey imports can be sourced from any country, either privately or via an independent commercial company. Most grey imports are used vehicles which come into New Zealand from a variety of sources; historically the majority have come from Japan. However, grey imports are also arriving from the United Kingdom, Australia and Singapore. Grey imports may not have the same Jaguar warranty protection or after sales support as vehicles purchased from any authorised Jaguar retailer.